Frequently Asked Questions
Yes, we offer discount codes, please register at our site to receive the offers & discount codes.
Where can I get a coupon code?
Register at our website and you’ll be sure to receive a discount code and offer every month !
How do I apply my coupon Code?
You can enter coupon code during checkout of your order.
Why isn’t my coupon code working?
Please note that only one coupon code can be applied per order. If your coupon code is not working, please check to make sure you entered the coupon code correctly. While our coupon system is not case sensitive, it does consider a space before or after the code as a character, so please make sure you have not added a space to the code when typing or copying the coupon. If a coupon code is expired or invalid, it will not apply, and you will see an error message.
The pictures that you see on the product pages are typical of the quality of the crystals offered and are not the exact crystals that you will be receiving. We are not able to photograph every crystal available. While we cannot guarantee specific requests, if you are looking for certain attributes (such as rounder, darker, lighter, thinner, thicker) please place this information in the comments section at checkout and our packing team will do their best to accommodate your request.
Since each crystal is unique, the sizes and grades do vary, but we sort our crystals carefully to represent the grades and sizes as accurately as possible. Please see the HIGHLIGHTS box located on the right of each product page for the size and grade information specific to that product.
Yes ! we offer COD for orders, select Express Shipping & COD option while checkout.
We ship all over INDIA, if you are located in India, we can most probably ship to you, if your location is not covered by the leading Courier Companies / India Post, we shall email you for the alternate address, else we shall fully refund your order amount.
We do not ship internationally, please email us or call us on +91-22-24083300 for options to receive our goods internationally.
Please visit our Shipping Policy page for more information.
At Nature’s Crest, we take your privacy very seriously, we do not share your information with any 3rd party.
We shall occasionally contact you by email or SMS to send you the offers and/or coupon codes so that you can save on your next order.
Please visit our Privacy Policy page for more information.
Yes we accept customized orders, please email us or call us on +91-22-24083300 with your customization requirement we will try our best to accommodate the same.
We have kept our prices very competative, but if you have requirements or want to order in bulk, then please email us or call us on +91-22-24083300 with your requirements, we shall try our best to give you the best possible prices.
No problem, please email us or call us on +91-22-24083300 from monday to saturday 11AM to 8PM and we shall try our best to answer your questions.